Using MatchMaker’s Conversational Booking Feature

Learn how to use MatchMaker’s 'Conversational Booking' features to book, review, and communicate with your collaborators faster and easier.

an hour ago   •   3 min read

By Camila Leme Nelson

Scheduling bookings on MatchMaker just got much easier thanks to our ‘Conversational Bookings’ feature.

All MatchMaker users are now able to add their preferred booking link to their profiles – guest and show – and send direct booking requests in our integrated messenger. This is guaranteed to make the booking process simpler, quicker, and easier. So, let’s have a quick look at each stage below.

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One of the most requested features we’ve had since launching MatchMaker.fm is to allow users to use their preferred calendar service to make bookings, rather than the platform’s integrated system.

So, we listened.

Users can now use services like Google Appointments, Calendly, HubSpot, SimplyMeet, and more to schedule appointments. Better still, they can add their booking link to their profile. This means they’ll not only be able to showcase their availability to potential collaborators more readily, but they’ll also be able to schedule appointments easier.

To set this up, simply go to your profile, click Edit, and add the link towards the bottom of the page. Like this:

A screenshot of MatchMaker.fm's integrated calendar booking link tool.

Send Booking Requests Directly Within Conversations

Our improved booking flow means users can now send booking requests directly within conversations. So, it'll be much easier to communicate with potential collaborators, and it'll take the hassle out of scheduling appointments. Once a request has been made, the recipient will have the option to either accept (and book a date / time), or decline.

So, if someone sends you a booking request, you’ll get this message:

A screenshot of MatchMaker.fm's integrated booking request tool.

If you accept the request, it’ll look like this:

A screenshot of MatchMaker.fm's booking request tool.

And if you decline the request, it’ll look like this:

A screenshot of MatchMaker.fm's booking request tool.

The user who sent you the invitation will be notified of your response either way.

Note: This article focuses exclusively on MatchMaker.fm’s Booking Feature. For details on Ratings & Reviews, see our Feedback & Ratings Guide.

Ready to Start Conversational Booking?

Now you’re an expert at using ‘Conversational Bookings’, it’s time to start putting it into practice.

Log into your MatchMaker account to start making and taking booking requests today. Not got a profile? Don’t worry, just click this link to sign up.

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